Overview

Amity Online education offers a programme called Professional Certificate in Customer Relationship Management. This course is designed for anybody who is willing to assimilate the concepts behind Customer Relationship Management. This Professional Certificate in Customer Relationship Management program is planned as with 6 weeks duration and candidates can avail themselves a self-paced mode of learning. Being an intermediate level course from Amity University, the candidate needs to have background knowledge behind Customer Relationship Management. Every week the student is expected to commit himself or herself for at least 7 hours to complete this course and earn this certificate.

Customer Relationship Management course will involve the curriculum for examining processes that are strategic in Customer Relationship Management. This course aims to maximize the derived profits or improve profitability through the growth of new customers and retention of existing customers at the same time. The Customer Relationship Management certification course will be addressing the challenges faced in Customer Relationship Management and its implementation in a business environment involving both B2B and B2C types.

Syllabus
Eligibility

Candidates passed 10+2 or equivalent from recognized board are eligible to apply.

Placements

ABC Consultants | ACCENTURE | Adobe | Bharti AXA | Cognizant | Genpact | HR Footprints | Manpower | teamlease

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Course Info

Fees: 20,000/-
Duration: 6 Weeks
Study Mode: Online
Approved By: UGC

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